Return & Exchanges


All returns and exchanges must be postmarked no later than 7 days after the delivery date. Regular price merchandise may be returned unworn, in original condition with tags attached. Worn or damage merchandise will not be accepted for return.

When returning merchandise, please indicate the reason for return and indicate if you want a refund, or an exchange. Shipping costs are not refundable. Please allow 2-3 days for the processing of your return or exchange from the date we receive your package. Refunds to your credit card may take up to 2 days to appear on your statement. 

Please send your return to: Artifax, 450-C 1st St. East, Sonoma CA 95476. Please include a copy of your receipt with your return. 

Shipping & Handling  All packages are shipped USPS ground unless otherwise requested. For express shipping there will be an additional charge. Please allow 2-3 business days to process orders (Monday through Friday PST. For additional information please call: 707-996-9494 or email: info@artifaxsonoma.com.